📞 Support Center

We're here to help with SKA Market Lens

How Can We Help You?

Choose from the support options below. For technical issues or feature requests, please submit a GitHub issue for the fastest response.

🐛

Report a Bug

Found a bug or experiencing technical issues? Let us know so we can fix it.

Report Issue
💡

Feature Request

Have an idea for a new feature or improvement? We'd love to hear it.

Suggest Feature
📚

Documentation

Read the in-app tutorial or browse our comprehensive documentation.

View Docs

Frequently Asked Questions

❓ Why is the app not fetching data?

Answer: The app relies on Yahoo Finance public APIs. If data isn't loading, the API may be temporarily unavailable or rate-limited. Wait a few minutes and try again. Check your internet connection.

❓ Is my portfolio data safe?

Answer: Yes! 100% of your data is stored locally on your device only. Nothing is transmitted to any server. Your portfolio never leaves your device.

❓ Can this app execute trades automatically?

Answer: No. This is an educational tool only. You must manually execute all trades through your brokerage. The app does NOT connect to any brokerage accounts.

❓ Why are prices delayed?

Answer: Yahoo Finance provides delayed data (typically 15-20 minutes). For real-time data, please use your brokerage platform.

❓ How do I reset my settings?

Answer: Go to Settings tab → Scroll to bottom → Tap "Reset to Defaults". This will restore all technical parameters to their default values.

🐙 Submit a GitHub Issue

For the fastest response and to help us track issues effectively, please submit your issue directly on GitHub:

⚠️ Note: This form will redirect you to GitHub Issues. You'll need a GitHub account to submit. Don't have one? Create a free account.

📧 Alternative Contact

If you prefer not to use GitHub, you can reach us through:

  • App Store Reviews: Leave feedback in the App Store (but note: we can't respond directly)
  • Privacy Concerns: See our Privacy Policy
  • Legal Questions: Review our Terms and Conditions

⚡ Quick Tips

Before Submitting:

  • Check if your issue is already in the FAQ above
  • Review the in-app tutorial (Settings → View Tutorial)
  • Try restarting the app
  • Check your internet connection
  • Include your device model, OS version, and app version in bug reports